We want you to be delighted with the products you buy from us.

All arrangements are available for collection from our shop in Hardwick or can be delivered locally (see delivery charges below). Correct delivery address and post codes are essential, accuracy is the responsibility of the purchaser.

Please contact us as soon as possible if there is any problem with your delivery.

Orders accepted before midday may be delivered on the same day. Orders may be amended or cancelled up to 24 hours prior to delivery. Please call us if you wish to cancel an order.

Funeral tributes require at least 24 hrs notice; full details of deceased, the funeral director and time of funeral are essential.

Non-perishable items (except balloons) for delivery will be sent by post and include delivery costs.

If no-one is available to take delivery we will either leave the flowers in a sheltered area or with a neighbour and put a note through the door. If neither of these options are available, the arrangement will be returned to the shop at Hardwick for collection or incur a re-delivery charge.

We will attempt to contact you using the telephone number you have supplied on your order.

Delivery charges

Hardwick ………………………………… £2

Caldecote, Cambourne, Comberton
Coton, Dry Drayton, Madingley, Toft ….. £4.50

Cambridge CB1-5, CB23, CB24
Harston, Hauxton, Shelfords ………….. £7.50

For delivery charges to any other areas, please ask.